Subfolder Error

TLDR - Quick Summary

Problem: Inherited subfolders bleed into parent directory and are inaccessible

Example: Nested inherited folders appear at wrong directory level

Solution: Remove inherited folders under user home; create folders via SFTP or S3 instead

Note: Only use inherited folders for special permissions or different cloud mappings

Overview

There is currently an error in version 3.x of SFTP Gateway where folders set to inherited in the SFTP Gateway folders tab may potentially bleed into the parent directory and are also inaccessible from this view.

For example:

/ => default cloud connection
/users/ => inherited
/users/robtest/ => robtest Home Directory
/users/robtest/folderlevel1/ => inherited
/users/robtest/folderlevel1/folderlevel2/ => inherited

If I log in as robtest, I should expect to see this:

/
/folderlevel/

But due to the error, I would instead see this:

/
/folderlevel1/ => I can cd into this folder
/folderlevel2/ => this folder shows up, but I cannot interact with it

The solution is to remove any inherited folders under that user's Home Directory. Any folders should instead be created via SFTP or from S3.

The inherited folders are only necessary if you're assigning special permissions such as read-only or if you're mapping to a different cloud location.